Privacy Policy

HiSoul – AI Boyfriend & Partner (“HiSoul”, “we”, “our”, “us”) provides an AI-powered conversational companion experience designed for entertainment and personalization. We are committed to protecting your privacy and handling your data responsibly.

By using HiSoul, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Username or nickname
• Profile preferences and selections
• Messages and interactions with AI characters
• Feedback or support requests

1.2 Automatically Collected Information

• Device type, OS version, and app version
• Usage activity (features used, session duration)
• IP address (for security and fraud prevention)
• Crash logs and diagnostic data

1.3 In-App Purchases

• Purchase status and subscription information
• Transactions are processed by Apple (App Store)
• We do NOT collect or store payment details

2. How We Use Information

We use information to:

• Provide AI chat and interaction features
• Personalize user experience
• Improve system quality and performance
• Maintain safety, moderation, and fraud prevention
• Respond to support inquiries

3. AI Transparency Notice

HiSoul uses automated AI systems to generate responses. You understand that:

• All conversations are generated by artificial intelligence
• AI characters are fictional and not real individuals
• Responses may vary and are not guaranteed to be accurate

AI content is provided for entertainment purposes only.

4. Content Safety & Reporting

We aim to maintain a respectful and safe environment. If you encounter:

• Inappropriate or offensive AI responses
• Harmful or unsafe content

You can:

• Use in-app reporting tools (if available)
• Contact us at: shenxiaozhen2026@163.com

5. Age Restriction

HiSoul is intended for users 18 years or older. We do not knowingly collect personal data from minors. Accounts suspected to belong to underage users may be restricted or removed.

6. Data Retention

We retain data only as necessary to:

• Provide and maintain the service
• Improve functionality
• Comply with legal obligations

You may request deletion of your data by contacting us.

7. Data Security

We implement reasonable safeguards:

• Encrypted communication
• Access controls
• Monitoring systems

However, no system can guarantee absolute security.

8. Your Rights

You may request:

• Access to your data
• Correction of inaccurate data
• Deletion of your data

Contact: shenxiaozhen2026@163.com

9. International Data Processing

Your data may be processed in different regions. By using the app, you consent to such processing where applicable.

10. Policy Updates

We may update this Privacy Policy. Continued use indicates acceptance of changes.

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